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If you’ve noticed a drop in website traffic, even when your pages rank well, this might be why.Google has changed. When someone searches now, they don’t just see a list of websites. They see an AI-generated summary at the very top. This feature is called AI Overview (it used to be called Search Generative Experience or SGE). It takes your content—along with others' and creates a short answer to the user’s query. No click required.So the real issue is no longer “Are you ranking?” It’s “Is Google’s AI using your content in its answers?”First, How Does Google Rank Content?Before we get into what to change, let’s ground this in simple terms.When someone types a search into Google, here’s what’s happening:<ul><li>Google scans its index of the internet.</li><li>Think of this like its giant library of websites.</li><li>It evaluates pages based on hundreds of signals. </li></ul>This includes:<ul><li>Keywords in the page and headings</li><li>How quickly the page loads</li><li>Whether people stay on the page or bounce off</li><li>Backlinks (who else links to your page)</li><li>Freshness (how recently it was updated)</li></ul>It uses a quality framework called E-E-A-T. This stands for:<ul><li>Experience: Do you actually know what you’re talking about?</li><li>Expertise: Are you a credible source in this field?</li><li>Authoritativeness: Do others trust or cite your content?</li><li>Trustworthiness: Is the site safe, reliable, and well-maintained?</li></ul>It ranks your page but now also decides if your content should be included in the AI Overview.This is where things shift. The AI system is no longer just showing links. It’s summarising content. And to be part of that summary, your content needs to be easy to extract, clearly structured, and deeply helpful.Example: How This Affects Your Page Let’s say our business: <a data-mce-href="https://aistrategyconsulting.com.au/" href="https://aistrategyconsulting.com.au/">AI Strategy Consulting</a>, wants one of our offers like the <a data-mce-href="https://aistrategyconsulting.com.au/ai-enterprise-strategy-roadmap" href="https://aistrategyconsulting.com.au/ai-enterprise-strategy-roadmap">AI Strategy Roadmap</a> to show up when someone searches:<blockquote>“How do I create an AI strategy for my business?”</blockquote>In the past, our goal would’ve been to rank on the first page with blog posts or landing pages.Now, that’s not enough.Here’s what happens if our page isn’t written or structured in the right way:<ul><li>The AI Overview might pull an answer from a generalist blog (like Forbes) or a competitor with better on-page structure</li><li>Our site might appear lower down, under the fold, never clicked</li><li>We won’t know unless we check our Google Search Console Traffic</li><li>But if our page is clear, structured, and trusted, it can be pulled into the AI summary even if we don’t rank #1 (we do'nt).</li></ul>What to Do and Where&nbsp; To make this real, let’s walk through what to change, and where it needs to live on your site:1. Homepage and Landing Pages Where to focus:<ul><li>Top-level service pages (like your AI Strategy Blueprint page)</li><li>About page (for E-E-A-T signals)</li><li>Homepage intro section</li></ul>What to change:<ul><li>Open with a clear value proposition in the first 100 words</li><li>Use H2 headings that reflect real user questions (e.g. “What’s included in our AI Strategy Roadmap?”)</li><li>Add a “Quick Answer” or TL;DR section at the top for AI to extract</li><li>Include client results, case study links, and testimonials (E-E-A-T)</li></ul>2. Blog Posts Where to focus:<ul><li>Education blogs (e.g. “What is agentic AI?” or “Steps to adopt AI”)</li><li>FAQ-style articles</li></ul>What to change:<ul><li>Use Q&amp;A format with search-style headings (e.g. “How long does it take to build an AI strategy?”)</li><li>Keep answers short and direct (2–3 sentences before deeper context)</li><li>Link to supporting internal pages (like your services) to signal topic depth</li><li>Make sure posts are regularly updated—especially if they mention tools, frameworks, or regulations</li></ul>3. Metadata and Schema Where to focus:<ul><li>Meta title and meta description of every indexed page</li><li>FAQ schema and HowTo schema for blog posts</li></ul>What to change:<ul><li>Include long-tail, natural language phrases in your meta descriptions (e.g. “Learn how we help small businesses create an AI roadmap in weeks.”)</li><li>Use schema markup to help Google identify your FAQ answers&nbsp;</li><li>Run pages through tools like Google’s Structured Data Testing Tool</li></ul>4. Author and Site Credentials Where to focus:<ul><li>Blog authorship</li><li>About section</li><li>Footer or trust indicators</li></ul>What to change:<ul><li>Add bios for blog authors with relevant experience (even short blurbs work)</li><li>Include trust signals: partnerships, media coverage, certifications (like our <a data-mce-href="https://aistrategyconsulting.com.au/ai-iso-42001-aims-certification" href="https://aistrategyconsulting.com.au/ai-iso-42001-aims-certification">ISO 42001 Lead Auditor</a> credential)</li><li>Make sure your site has an SSL certificate and fast mobile performance (both matter for trust)</li></ul>Bring It Together with One Example Let’s take our AI Strategy Roadmap page.<ul><li>A better version for AI search would:</li><li>Start with a short summary like:</li></ul>“Our AI Strategy Roadmap helps non-technical teams plan and implement practical AI use cases. Delivered in 12&nbsp; weeks, it’s tailored to your business goals and team capacity.”Include H2s like:<ul><li>“What is an AI strategy?”</li><li>“Who is this blueprint for?”</li><li>“How long does it take to implement?”</li><li>Include FAQs at the bottom (marked up with schema):</li><li>“Do I need technical staff to start with AI?”</li><li>“What’s the difference between a strategy and a pilot?”</li></ul>Mention our credentials:<ul><li>“Built by ISO 42001 Lead Auditor and AI implementation specialist Ryan Flanagan.”</li><li>Now you’ve built content that answers questions, builds trust, and is extractable for AI Overview without needing a top ranking.</li></ul>Last Word: SEO Is Still Here, But... SEO hasn’t died. People still search. But the way Google shows answers has changed. It’s not about keyword density. It’s about helpfulness, clarity, and trust.If your site is vague, slow, or cluttered it gets ignored. If your site is structured, answer driven, and credible it gets cited.And it’s not just big media sites getting picked up. Pages from niche blogs, industry services, and solo operators are being used in AI Overview every day.Want Your Content to Show Up in AI Search? If you’re not sure whether your site is AI-ready or how to adjust your structure we can help.Our<a data-mce-href="https://aistrategyconsulting.com.au/ai-enterprise-strategy-roadmap" href="https://aistrategyconsulting.com.au/ai-enterprise-strategy-roadmap"> AI Strategy Blueprint</a> and<a data-mce-href="https://aistrategyconsulting.com.au/ai-business-case-workshop" href="https://aistrategyconsulting.com.au/ai-business-case-workshop"> AI Business Case Workshop </a>were designed exactly for this kind of shift. We don’t just teach theory, we fix the visibility gaps, rebuild structure, and turn outdated SEO content into assets fit for today’s search.Start by checking your <a data-mce-href="https://aistrategyconsulting.com.au/ai-readiness-assessment" href="https://aistrategyconsulting.com.au/ai-readiness-assessment">AI readiness.</a> It’s free, takes five minutes, and gives you a clear map of what to fix.

How Google’s AI Search Works and What You Need to Do

Worker or engineer work with ai in factory

Most teams aren’t trying to build AI. They’re trying to get work done faster, create better content, and stay aligned without adding more meetings or admin.That’s where today’s AI tools are useful. They don’t replace jobs. They support tasks people already do:&nbsp; like writing, editing, planning, responding, and reviewing.This post introduces some simple tools that help teams write, collaborate, organise, and create. You don’t need coding skills. You don’t need to change platforms. And you don’t need a big tech budget to get started.Tools That Make Writing Easier Working on a pitch deck, a client report, or a new campaign?<ul><li>Draft Alpha lets you co-write and edit with teammates while using AI to improve flow and structure.</li><li>Sudowrite is useful for brainstorming, rewriting, or coming up with story-driven content.</li><li>Frase.io is built for SEO writers. It helps plan articles, structure them around search intent, and optimise drafts to rank better.</li></ul>These tools are good for anyone tired of writing from scratch or second-guessing structure and keywords.Smarter Communication and Content Summaries Busy inbox. Long documents. Multiple channels. These tools help teams focus on what matters.<ul><li>SoBrief takes long content and produces short summaries for quick reading and decision-making.</li><li>Shortwave helps manage email, highlight important threads, and clean up clutter.</li><li>Zeda.io assists with creating consistent, aligned messages across the team.</li></ul>They’re a good fit for people who write often and want to spend less time sorting through noise.Helping Teams Stay in Sync Planning and scheduling often gets messy. These tools keep teams moving together.<ul><li>SteerApp supports message prioritisation and meeting coordination using AI.</li><li>Clarity AI turns calendar screenshots into actual events and tasks.</li><li>Lyzr.ai helps manage team projects with simple AI-supported planning and tracking.</li></ul>If your team works across time zones or juggles projects, these can save a lot of back-and-forth.Better Content Without Extra Work Many teams now produce content — video, audio, reports — with limited time or expertise. These tools reduce the pressure.<ul><li>VEED.io helps you create and edit video content, with AI-generated subtitles and formats.</li><li>ElevenLabs converts scripts into high-quality voiceovers for training, campaigns, or podcasts.</li><li>MyAudioJournal allows teams to create personalised audio updates for internal or external use.</li><li>Sakana.ai is built for audio production and voice narration across formats.</li></ul>These tools help get things shipped without needing to outsource every piece of creative work.Build and Test Your Own AI Tools Some teams want to go further. They don’t just want to use tools. They want to build something that fits their exact needs without hiring developers.<ul><li>Pickaxe lets you build AI apps, link them to documents or prompts, and test ideas. No code needed.</li><li>Prisma and Retool are great for teams with some technical support who want to connect databases, dashboards, or internal apps with AI features.</li></ul>These platforms are useful for internal innovation, process automation, or customer-facing tools built by non-technical staff.What to Do NextIf you’re curious but not sure where to begin, we’ve built two support options:<ol><li><a data-mce-href="https://aistrategyconsulting.com.au/ai-fundamentals-masterclass" href="https://aistrategyconsulting.com.au/ai-fundamentals-masterclass">AI Fundamentals Masterclass</a> gives your team a shared understanding of what AI can and can’t do, and how to talk about it clearly.</li><li><a data-mce-href="https://aistrategyconsulting.com.au/ai-no-code-low-code-implementation" href="https://aistrategyconsulting.com.au/ai-no-code-low-code-implementation">No Code AI Implementation</a> Sessions help you trial tools in your own workflows, test ideas, and build live examples in real time.</li></ol>Both are designed for non-technical professionals. We work with the systems you already use. No pressure to become an AI expert.

AI Tools That Help Teams Work Better Together

AI technology Business people who use AI technology, such as using it to create images, chatbots, coding, writer bots, translation, and video creation. LLm. Creating music and advertising, etc.

You don’t need a PhD or a six-figure tech budget to get value from AI anymore. But too many business leaders still think AI implementation means hiring machine learning engineers or building proprietary models from scratch. Look at most job ads for AI specialists and you'll see the same requirments: Data Science, Tensorflow, Python, Pipelines and Embeddings...That may have been true five years ago. It’s not true now.Most businesses don’t need “state-of-the-art” — they need “just-right” The real shift in AI right now isn’t about what’s possible. It’s about what’s practical.Smaller language models (SLMs) are gaining traction because they run faster, cost less, and don’t require specialist infrastructure or skills. VentureBeat’s analysis puts it plainly: these models are becoming the default for businesses that want AI tools embedded into their existing systems and not sprawling research projects.That means:<ul><li>No custom GPU clusters.</li><li>No endless tuning and training loops.</li><li>No dependency on one provider.</li></ul>Instead, small models can be deployed on laptops, browsers, or secure on-prem systems ideal for finance teams, legal workflows, marketing ops, and other use cases where privacy, speed, and integration matter more than raw scale.What this means for how you implement AIIf you’re leading a team and trying to bring AI into real workflows, here’s what this shift enables:<ol><li>Faster deployment cycles. SLMs are smaller by design, meaning faster load times, easier testing, and quicker integration into your tools via no-code or low-code platforms.</li><li>More control over your data. You’re not sending sensitive information to a third-party server or waiting on a vendor to fix bugs. These models can be run locally or hosted in your own secure environment.</li><li>Cheaper experimentation. You can trial multiple use cases like customer support, document summarisation, inventory forecasting — without blowing the annual IT budget.</li></ol>Most importantly, you don’t need an internal data science team to do any of this. Platforms like Lamini and OctoAI now offer fine-tuning and hosting tools built specifically for small models, and they’re made to work with no-code interfaces.When you reduce the size of the model, you reduce the barrier to getting started. That unlocks two things for your business:<ol><li>Speed to value. You don’t wait 12 months to launch a prototype — you test it in weeks.</li><li>Confidence to scale. Your team can explore real AI applications on familiar platforms, without needing to become prompt engineers or model trainers.</li></ol>That’s where the real opportunity lies. Not in catching up to OpenAI.But in catching the value sitting right inside your existing stack: customer data, internal reports, PDFs, spreadsheets, meeting notes, emails, transcripts and turning it into insight and then into action.<ul><li>Real-world examples Healthcare teams are using SLMs in local triage tools to draft summaries for patient intake without sending data to external APIs.</li><li>Legal firms are embedding small models into document review tools, using no-code UIs to flag risk without engineering bottlenecks.</li><li>Retail operators are deploying smaller models inside CRM systems to analyse feedback and surface upsell prompts all without writing a line of code.</li></ul>These are everyday businesses.And here’s how they’re doing it:<ol><li>Pick a small model: Tools like Mistral, LLaMA 3, or Gemma are freely available and well-suited for business tasks like document analysis, summarisation, or form filling.</li><li>Use a platform built for teams: Instead of building infrastructure, most teams use tools like OctoAI, Lamini, or Hugging Face that offer a simple dashboard to run and test models. Some even plug straight into Excel, SharePoint, or CRMs.</li><li>Connect your own data: With no-code tools like Flowise, LangChain Templates, or Zapier AI, you can drop in documents, customer queries, or reports — and the model will respond using your data, not just what it was trained on.</li><li>Test in one workflow: Start small. For example, load 50 support tickets and ask the model to group them by issue type. Or summarise 10 supplier contracts and flag payment terms.</li></ol>That’s it. No engineering. No new hires. No black-box vendor lock-in.Once it works in one part of your business, you can expand to others.If you’re exploring how AI fits into your business and you’re weighing the risks of vendor lock-in, bloated tools, or half-baked pilots start with the strategy.Our <a data-mce-href="https://aistrategyconsulting.com.au/ai-enterprise-strategy-roadmap" href="https://aistrategyconsulting.com.au/ai-enterprise-strategy-roadmap">AI Strategy Blueprint</a> helps you:<ul><li>Identify where small language models can create value across your workflows</li><li>Assess what architecture and governance model fits your real-world constraints</li><li>Map out a sequence of pilots that are commercially viable — not just technically interesting</li></ul>You don’t need to chase scale. You need the right-size model, in the right place, solving the right problem.That’s what we help you define.Ready to design a focused, value-led AI strategy?Book a session or explore the <a data-mce-href="https://aistrategyconsulting.com.au/ai-enterprise-strategy-roadmap" href="https://aistrategyconsulting.com.au/ai-enterprise-strategy-roadmap">Strategy Blueprint</a> now.

Why Smaller AI Models Could Be the Bigger Opportunity for Your Business

Artificial intelligence AI, think prompt command,  AI is waiting for prompt assignment, Futuristic technology transformation, Global Internet connect Chat with AI

I’ve sat in rooms where executives roll out AI plans like software updates. A new chatbot here. A summarising tool there. Maybe a dashboard that nobody asked for.The thinking is often the same: “If it improves efficiency, people will just use it.”But it rarely plays out like that. The tools get ignored. The workflows don’t stick. Or worse, productivity drops because the change wasn’t explained, tested, or tailored to real tasks.Here’s the part leaders often miss: AI doesn’t succeed because of the tool. It succeeds because of the people using it.A recent Fast Company article says it plainly: “To realise AI’s full potential in the workplace, you must involve your employees early.” Not just in training, but in designing how AI is used.This isn’t a ‘nice to have’. It’s the difference between AI being seen as a threat… or a teammate.So how do you actually do it?Start by involving staff in the problem definition, not just the rollout. If your frontline team spends 3 hours a day triaging emails or double-entering data into outdated systems, that’s where AI can help. But they need a say in what good looks like.One of the most effective moves I’ve seen is simple: run a joint workshop.Bring operations, P&amp;C, IT, and end users together. Spend 90 minutes mapping:<ul><li>What’s slowing people down</li><li>Where mistakes or bottlenecks happen</li><li>What AI tools are already being used (you’ll be surprised)</li><li>What success would feel like on the ground</li></ul>This shifts the conversation from “Which tool should we use?” to “What outcome are we solving for?”And that’s when things click.You stop getting pushback. You start getting buy-in. People become part of the change — not just subject to it.I worked with a mid-tier professional services firm where the directors had bought AI licenses but hadn’t rolled them out. Staff were wary. Middle managers felt stuck.We ran a session with cross-functional teams to map real-world workflows. Within a fortnight, they’d shortlisted three AI pilots all nominated by frontline staff. Three months later, those same teams were coaching others in how to automate the tedious parts of their day.If you’re trying to make AI useful at work then stop looking at it as a tech adoption problem. It’s a change leadership challenge.That’s why our <a data-mce-href="https://aistrategyconsulting.com.au/ai-business-case-workshop" href="https://aistrategyconsulting.com.au/ai-business-case-workshop">AI Business Workshop</a> starts with the business, not the tools.We help you:<ol><li>Identify where AI can create value in your actual workflows</li><li>Involve the right teams from day one</li><li>Design small experiments that build confidence</li><li>Move from pilots to production with clear metrics</li><li>Ready to make AI useful in your organisation?</li></ol>Book an <a data-mce-href="https://aistrategyconsulting.com.au/ai-business-case-workshop" href="https://aistrategyconsulting.com.au/ai-business-case-workshop">AI Business Case Workshop </a>and bring your people into the process. That’s where momentum starts.

AI Won’t Work Without People: Why Engagement Is the First Step

Close-up woman using smartphone chatting with AI chatbot

If you’re responsible for people, productivity, or performance, you’ve likely heard names like ChatGPT, Claude, Gemini, or Perplexity thrown around.They’re all billed as ‘intelligent assistants’, but in practical terms, how are they different? More importantly, which one makes sense for your organisation?This is a workflow decision. And if you're the one who’ll be held accountable for outcomes, you need more than hype. You need the real differences explained in plain English especially if you're still building your AI foundations.Here's the simplest way to think about it. These tools fall into the same general category—AI assistants—but they work quite differently:<ul><li>ChatGPT (OpenAI) is good at structured tasks and reliable for writing, summarising, and reasoning. If you use the paid version (GPT-4), it also includes tools for code, images, web browsing, and document analysis. It’s ideal if you need a consistent all-rounder for knowledge work.</li><li>Claude (Anthropic) handles long documents better than any other model right now. You can throw in entire reports, PDF policies, or transcripts and it will reason over them cleanly. That makes it useful in public sector, compliance, HR, or legal-adjacent work.</li><li>Gemini (Google) is still catching up in consistency and interface experience, but it integrates tightly with Google Workspace. If your org runs on Docs, Sheets, and Slides, it’s worth a look—especially if you want it embedded directly into day-to-day tools.</li><li>Perplexity acts more like a research assistant. It pulls from the web in real time, ranks sources, and gives clear citations. It’s quick and responsive, but doesn’t do deep reasoning as well as the others.</li></ul>Here’s the key: what you need it to do determines what’s ‘best’. If you want to:<ul><li>Build AI into standard operating procedures</li><li>Extract insights from policies or PDFs</li><li>Create slides, draft comms, or prep board notes</li><li>Automate answers to routine staff or customer queries</li></ul>…then your choice should match the job. Not the marketing.Once you understand how these assistants differ, the fear of “falling behind” starts to fade. Instead, you start asking better questions:<ol><li>What are the actual tasks we want AI to support?</li><li>Where does each tool fit into our existing stack?</li><li>What are the risks—accuracy, privacy, change fatigue?</li><li>And what are the capability gaps we need to close first?</li></ol>The biggest trap is thinking you need to decide on a tool before you understand how your teams will use it. The goal isn’t to crown a winner—it’s to reduce friction and create value in how people work.One of our clients, a mid-sized local government council, came to us overwhelmed by AI choices. Their comms team wanted ChatGPT. Their strategy team preferred Claude. IT was trialling Gemini in Gmail. Nobody had a shared understanding of use cases.We stripped it back: What workflows were most repetitive? Which ones were error-prone or people-intensive?Turns out they didn’t need to choose one tool, they needed a structure for how to assess use, manage access, and upskill staff across multiple options. Now they’re running experiments, collecting feedback, and tying AI trials directly to performance metrics.Want to make smarter choices about AI tools without wasting time or money? Start with the foundations. Our <a data-mce-href="https://aistrategyconsulting.com.au/ai-fundamentals-masterclass" href="https://aistrategyconsulting.com.au/ai-fundamentals-masterclass" data-mce-selected="inline-boundary">AI Fundamentals Masterclass</a> gives you the clarity, language, and structure to lead confidently—no tech background needed.<ul><li>Understand what tools like ChatGPT, Claude, Gemini and Perplexity can do</li><li>Learn how to assess value, risks, and fit</li><li>Build shared literacy across teams</li><li>Avoid the chaos of disconnected pilots</li></ul>Book your seat. Get the fundamentals right before your next AI decision gets made for you.

Which AI Assistant Is Best for Your Work? It Depends on What You Need It To Do

You’re responsible for people, performance, and risk. You’re hearing about AI daily in board meetings, media headlines, or hallway conversations with curious staff. Yet you’re cautious.Why?Because everything still feels abstract. You’ve trialled a few tools, joined the webinars, maybe even sat in a demo. But what’s the actual plan?How do you separate the PR sparkle from the genuine, sustainable business use case? More to the point — how do you move from polite interest to aligned, confident action?This blog is for decision-makers sitting in that exact tension:People &amp; Culture leaders unsure how to build capability without overwhelming staffOperations and compliance heads watching pilots stall or run ad hocPublic sector execs facing pressure to modernise without clear implementation pathwaysCommercial leaders struggling to secure buy-in beyond “we should do something with AI”Your hesitation isn’t a weakness. It’s a signal of responsibility. What you need now is not another showcase of tools — but a clearer way to assess what matters.Understand the Market Shift: From Tech Demos to Business ValueIn 2023, generative AI exploded. There were prototypes for everything — slide decks, meal plans, legal memos. The pitch was often the same: “Look what this can do.”But novelty wears thin fast.As Sequoia Capital’s ‘Generative AI’s Act Two’ analysis points out, the market is shifting focus. Investors, teams, and buyers are no longer excited by surface-level functionality. They’re asking a tougher question: Does it actually solve a real problem, end-to-end, better than what we had before?This is the shift from tool testing to transformation and it’s where many organisations suck. You’ve trialled features. Now you need to link them to function.Here’s what that pivot looks like in practice:1. Stop Benchmarking Tools. Start Assessing Use CasesRather than comparing platforms, ask: Where in our workflow is there friction, inconsistency, or manual rework that AI could meaningfully improve? That’s where value lives, not in the features list, but in the work itself.2. Understand Constraints Before You Commit <ul><li>What are your internal guardrails?</li><li>Can staff access sensitive data?</li><li>Do you need outputs to be explainable, not just fast?</li><li>Are approvals or regulatory conditions slowing adoption?</li><li>These constraints aren’t barriers. They’re your design criteria.</li></ul>3. Build Internal Confidence AI fluency isn’t about Python. It’s about shared language and strategic clarity. Until your leadership team understands what you’re doing, why it matters, and how it works in your business context, pilots will struggle to scale.A Smarter Way to Decide What’s NextThe best AI leaders are asking this:<ul><li>Is this useful in our actual workflow?</li><li>Does it reduce cost, risk, or time?</li><li>Can we explain this to our CEO or frontline manager in one sentence?</li></ul>If you’re unsure how to apply that thinking in your organisation, you’re not alone. <a data-mce-href="https://aistrategyconsulting.com.au/ai-business-case-workshop" href="https://aistrategyconsulting.com.au/ai-business-case-workshop">That’s why we created the AI Business Case Workshop.</a>It’s a working session with your team that gets three outcomes:<ul><li>Alignment across leadership on AI’s commercial value</li><li>Agreement on the highest-potential use case</li><li>A documented path forward, scoped to your reality</li></ul>What This Looks Like in the Real WorldA mid-sized government agency recently brought us in. They had dozens of staff experimenting with genAI tools, mostly for admin shortcuts like summarising PDFs, drafting email replies.Useful, but scattered. And not tied to any strategic outcome.In our workshop, we mapped out their internal workflow. One area stood out: FOI requests. Staff were spending hours redacting, summarising, and tracking document sets. We co-developed a business case for applying AI to automate classification and triage, while maintaining transparency and auditability.Result?<ol><li>Time spent per request dropped by over 60%</li><li>Human review was focused only on flagged or sensitive cases</li><li>Leadership finally had a case they could champion with clear ROI, risk controls, and internal alignment</li><li>That’s the difference between “look what AI can do” and “here’s how AI improves our work.”</li></ol>Your job isn’t to follow the AI hype cycle. It’s to make confident, commercially sound decisions in a complex environment.&nbsp;The next chapter of AI isn’t about what’s new. It’s about what works.If your team is ready to move from curiosity to clarity, the first step is scoping where AI fits and where it doesn’t. That’s what the <a data-mce-href="https://aistrategyconsulting.com.au/ai-business-case-workshop" href="https://aistrategyconsulting.com.au/ai-business-case-workshop">AI Business Case Workshop</a> is designed to do.

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