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3 Ways Your Team Can Use Generative AI Confidently

Jan 18, 2025By Ryan Flanagan
Ryan Flanagan

Generative AI is transforming how businesses operate, but adopting it across a workforce isn’t always straightforward. While leadership might see its potential, employees can feel uncertain or overwhelmed about how to use these tools effectively.

A structured approach to training can help bridge this gap, equipping your team with the knowledge and confidence to use generative AI tools like ChatGPT productively. Here’s a simple three-stage framework for empowering employees to embrace AI in their daily tasks.

Start with the Basics: Build a Strong Foundation

Not everyone in your organisation will know what generative AI is or how it works. Start by covering the essentials to ensure everyone is on the same page.

Key areas to focus on include:

  • What AI is and how it can be applied in the workplace.
  • The difference between tools like ChatGPT and other AI solutions.
  • Ethical considerations and how to use AI responsibly.
  • Introducing these fundamentals helps demystify AI and reduce uncertainty.

Employees will gain a clearer understanding of how it can make their work easier, while also learning about its limitations and risks.

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Develop Practical Skills Through Masterclasses, Workshops and Bootcamps

Once your team understands the basics, it’s time to help them build confidence by using AI in practical ways. Run short workshops or sessions that allow employees to:

Learn how to use AI tools effectively for specific tasks.
Practise prompt crafting to get the best results from AI tools.
Apply AI solutions to realistic case studies.
Create opportunities for employees to ask questions and share their experiences. Certification programs can also be a great way to recognise their efforts and motivate them to explore further. These sessions help employees see how AI can fit into their roles and make their work more efficient.

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Move from Learning to Doing: Apply AI to Real Tasks

The final stage is about embedding AI into day-to-day work. Encourage your team to apply what they’ve learned by tackling specific business challenges.

Examples might include:

  • Using AI to design workflows or solve recurring issues.
  • Building tailored AI tools to improve efficiency.
  • Creating strategic roadmaps with the help of AI-generated insights.

This stage shows employees how AI can directly impact their roles and the organisation’s success. As they see tangible results, their confidence and enthusiasm for AI will grow.

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Empowering Your Team with AI

Generative AI can be a game-changer for productivity and creativity, but its success depends on your employees feeling confident using it. By educating your team on the fundamentals, building their skills through practical training, and encouraging them to apply AI to real tasks, you’ll create a workforce that embraces these tools with confidence.

If you’re looking to help your team thrive in an AI-driven workplace, consider our 1-Hour Masterclass on AI Fundamentals, 7-Day AI Bootcamp, or 1-Day AI Workshop for Business.

These tailored programs will ensure your employees are equipped to make the most of AI’s potential.

With the right training and support, generative AI can become a tool for growth and innovation in your organisation, empowering your team to work smarter and achieve more.